The problems we start from
Silent drop-out
Missed seminars and no logins, each seen alone, until the student leaves.
Enquiry overload
The same forty questions answered forty times by hand.
Case backlogs
Extenuating-circumstances claims decided from zero every exam season.
Rooms and clashes
A closed lecture theatre becomes a morning of emails.
Fees and hardship
Debt letters sent where a payment plan would have kept the student.
What your education Brain would keep
Not just records: the decisions behind them, with their reasons and outcomes, so every agent and every new colleague starts from experience.
- which signals came before last year's withdrawals, and which calls kept students
- the answers that settled each common question
- similar cases and the evidence that was accepted
- which rooms worked and which clashed with exams
Six agents, each with an owner
Each badge shows the agent's autonomy (L0–L3 autonomy levels). The hand-written line is who decides.
Student Engagement
L1Flags the student whose signals line up.
Student Enquiries
L3Answers, checks the rules, books the adviser.
Extenuating Circumstances
L1Prepares each case against the policy and precedent.
Timetabling
L2Moves the lecture and tells every student.
Fees & Hardship
L1Recommends a payment plan with hardship advice.
Admissions
L1Recommends a follow-up plan where acceptances lag.
An education day, hour by hour
A first-year's signals line up; a tutor call is booked.
A module switch is answered and an adviser slot booked.
A deferral case is prepared with fifty similar cases.
A lecture for 180 moves to a hall that works; everyone is told.
The same student is offered a plan, not a debt letter.
Illustrative scenario: the hours and details show how the agents would work; they are not results.
Evidence, agreed with Finance
Each agent's effect goes to a benefits ledger that Finance owns, against a baseline agreed before the pilot starts.
Academic and money decisions stay with people. Student data stays inside the university's approved systems.
Pick one process. See what your Brain would remember.
A 30-minute call: we map one process with you, where its decisions and their reasons live today, and what an agent could safely take on.